Frequently Asked Questions

Get answers to your questions about Digital Hero Academy.
Need more help? Email [email protected]

To reschedule your coaching call, please reach out to your coach directly via email. They’ll be happy to make adjustments as needed.

In the meantime, you can reach out to our support team at [email protected] with any questions or concerns.
On the “Sign In” page, click on the “forgot password” button under the login info. On the next screen, provide your email and follow the instructions to reset your password.
Yes, you will receive an official certificate via email upon completion of each course topic. For example, when you’ve completed Fundamentals of Digital Strategy Levels 1-3, you will earn your certificate in Fundamentals of Digital Strategy.

Yes, you can enroll the rest of your team! Please speak to your coach, or email [email protected] to learn more about our discounted rates for groups and organizations.

You can speed up videos by clicking on the Settings tool at the bottom of the screen. Select “speed” and you’ll be able to choose from a variety of options ranging from 0.5x to 2x.
The length of material varies depending on course subject matter and associated handouts and quizzes.

However, all of our courses are created to be perfect for learning on the go. Whether you’re in-between meetings or headed to a campaign event, the curriculum is easily digestible and can be paused at any point in the course. You can also review previous courses at any time.

We do not offer free trials at this time, but if you’d like to schedule a discovery call to ask questions and receive a video tour of the platform, click here or email [email protected]

You can complete the courses however you’d like, but we highly recommend following the Hero’s Journey on your dashboard. Our courses were designed to build off one another and give you a comprehensive understanding of digital strategy.

The best place to start is Fundamentals of Digital Strategy, Level 1.
Yes, with on-demand video learning our courses will be available to you at all times. This lets you revisit completed courses or jump ahead as you build out your digital strategy.

Digital Hero Academy is a subscription service of $500 month-to-month, or $350 per month with an annual commitment.


This subscription includes full access to 18 certifications (and counting!), playbooks, handouts, quizzes, live webinars, and 1 hour of expert coaching per month. Our content library is constantly growing, so expect new features in the coming months.


If you are an issue advocacy group, nonprofit organization, or large campaign, reach out to [email protected] to learn more about our group discounts and customizable plans.

DHA will supply you with the skills and training you need to build a winning digital campaign. You’ll get on-demand video learning with the playbooks and one-on-one coaching you need to succeed.
To find out more about Digital Hero Academy, schedule a Discovery Call!